Here at Napa Nuts, food safety is serious business. There is literally a binder full of all of our procedures. We will not be posting the whole binder (who wants to read it?), but do require all new employees read it cover to cover.
Today's safety highlight will be about one of our safety drills; the mock-recall. Product recalls here are incredibly rare as we take many steps to make sure everything is bought from trusted sources, stored properly, and handled in a food-service-clean environment. But once in a blue moon, things may happen that are out of our control and we have to recall a product from our customers. A recall is basically our worst nightmare.
Today was only a drill, but we got the whole team together to practice a recall just in case the real thing were to happen. Every team member has responsibilities, from informing the FDA, to pulling product out of inventory, making sure that there are no pending deliveries, contacting our affected customers, and then disposal.
Today was my first time doing the drill. I was impressed at how quickly everyone knew their parts already and how efficiently we were able to complete the drill. Napa Nuts is committed to the quality of our products and the safety of our customers (even if my sister decided to do a mock recall on a busy Thursday morning).
-Schecky Miluso, Client Relations Manager